Privacy Policy
Last updated May 2025
Studio Lulu ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website studiolulu.com.au (the "Site") or interact with our services. By using our Site, you agree to the terms of this Privacy Policy.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. This includes:
Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect information such as your name, email address, phone number, shipping address, and payment details.
Non-Personal Information: We may collect information about your device, browser type, IP address, browsing behaviour, and other technical details through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill orders, including shipping and payment processing.
To communicate with you about your orders, inquiries, or promotional offers.
To improve our website, products, and customer experience.
To comply with legal obligations and prevent fraud or misuse.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist with payment processing, shipping, marketing, and website analytics.
Legal Requirements: Authorities or regulatory bodies when required to comply with legal obligations or enforce our terms of service.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience on our Site. These tools help us:
Understand user behaviour and preferences.
Provide personalized content and targeted advertising.
Improve website functionality and security.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Site.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no online platform can guarantee absolute security. Please use our Site responsibly and notify us immediately if you suspect unauthorized access to your account.
Children’s Data: The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access, correct, or delete your personal information.
Object to or restrict the processing of your data.
Withdraw consent for data collection and processing.
Request data portability.
To exercise your rights, please contact us at info@studiolulu.com.au
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: info@studiolulu.com.au
Thank you for trusting Studio Lulu with your information. We are committed to protecting your privacy and providing a secure shopping experience.